PPC (Call Center) Opportunities
Why Join Clear Lakes Dental as a PPC?
- Collaborative Team Environment
Join a supportive team that celebrates both big and small wins. Work alongside friendly, professional colleagues who value each other’s success. - Great Work-Life Balance
Enjoy flexible hours that allow you to balance work with your personal life, ensuring you feel energized both on and off the clock. - Impactful Work
Be the first point of contact for patients seeking care. You’ll help guide them to the right services and schedule appointments that fit their needs. - Positive Work Environment
Work in a friendly, welcoming environment where your contributions are valued. Our team is always ready to support and collaborate with you. - Make a Difference
Your role is vital in connecting people with affordable, high-quality dental care, especially for underserved communities that need it most.
Who We’re Looking For
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– Detail-Oriented
– Communicative & Clear
– Problem-Solvers
– Tech-Savvy
– Empathetic & Patient-Centered
Ready to take the next step in your career?
Curious about our Team Culture?
"I love working at Clear Lakes Dental because every day is a new opportunity to make an impact. Whether it's creating ads that drive real patient appointments or collaborating with an amazing team, I feel like I'm part of something that truly matters. Plus, the flexibility and positive work environment make it a joy to come in every day!"
- Sally, CLD PPC
"I love being able to communicate to our patience directly. I'm always happy to work with connecting their insurance and scheduling that first appointment. I feel grateful to work alongside an amazing group of people and help a large community find dental care they need. "
- Emily, CLD PPC
FAQ: What PPC’s wonder about CLD
What does the PPC role entail at CLD?
As a PPC (Patient Phone Coordinator), your main responsibilities include answering incoming phone calls, booking patient appointments, speaking with insurance companies to verify coverage, and providing general information about our services. You’re the first point of contact for potential and existing patients, ensuring they receive the help they need.
What qualifications are needed for the PPC role?
We’re looking for candidates who are personable, have excellent communication skills, and are detail-oriented. Experience in customer service or a healthcare setting is a plus, but not required. A willingness to learn and a friendly, professional demeanor are key for this role.
What does a typical day look like for a PPC at CLD?
Your day will be spent answering phone calls from patients, booking appointments, assisting with insurance verification, and addressing general patient inquiries. You will work closely with the dental team to ensure a smooth and efficient patient experience.
What kind of work environment can I expect at CLD?
CLD has a collaborative and friendly work culture. You’ll work alongside a team of dedicated professionals who are focused on delivering great patient care. We value open communication, teamwork, and support for one another.
What benefits does Clear Lakes Dental offer to PCCs?
Our benefits include: 401K eligibility, PTO, paid holidays, scrubs reimbursement, and dental services for uninsured friends and family.
What To Expect with CLD
Working in the Clear Lakes Dental Call Center is more than just answering phones – it’s about making a real impact on patients’ lives every day. As the first point of contact, you play a crucial role in creating a welcoming and positive experience for every patient. Your communication and problem-solving skills help ensure they get the care they need while feeling valued and supported.
At Clear Lakes Dental, we believe in fostering a workplace that is both rewarding and enjoyable. Our team members are appreciated for their hard work and dedication, and we show our gratitude through a supportive environment and team activities. From team-building outings and happy hours to shared meals and celebrations, we create opportunities to connect and unwind.
Whether you’re looking for a dynamic and engaging role or a workplace where you’re truly valued, our call center offers the perfect opportunity to grow with a company that cares. Join Clear Lakes Dental and be part of a team that makes a difference every day!